Wedding

Wedding Set Care

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Purchasing and presenting an engagement ring can be one of the most exciting times in a couple’s life together. Here are a few guidelines for keeping your set as beautiful as the day you purchased it.

  • Bring the engagement ring and bands to Shane Co. for cleaning and inspection every six months. This will keep your rings sparkling and the stones secure as well as maintain the lifetime warranty described in your certified appraisal. At the time of the cleaning, if your jewelry consultant notices any maintenance needs—polishing the rings, reapplying the rhodium finish, tightening or replacing side stones, etc.—we will be able to take care of your Shane Co. pieces free of charge.
  • Bring your certified appraisal with you during these cleanings so that our associate can maintain your record of inspection. Our stores do not keep a record of inspections on site. If you do not have your appraisal with you, we can reprint the paperwork or fill out a temporary cleaning card for you to keep with your records.
  • Never wear your rings in a swimming pool or hot tub. The chlorine content of the water can harm the metal in your gold and platinum
  • If possible, refrain from wearing your rings where they might be exposed to dirt or chemicals. Many customers prefer to take their rings off while gardening, doing dishes, performing vehicle maintenance like oil changes, and during other activities which might put stress on their rings. While Shane Co. does warranty any wear and tear caused by these activities to your gold and platinum pieces and to the stones in them, keeping your rings away from harsh elements is a proactive way to maintain their appearance and structure between visits.

For at home cleaning:

  • A solution of half ammonia, half water works well for soaking. If you do not have ammonia, a few drops of dish soap in water will work just as well. Rinse the rings under lukewarm water after soaking.
  • Avoid using toothpaste or any kind of bleach on your rings. These can discolor and harm the metal.
  • Use a soft-bristle toothbrush to scrub away any dirt and smudges. Never use anything hard or sharp on your ring, such as pens, pencils, fork prongs, or metal skewers. These can scratch the metal and loosen the stones in your ring.
  • For a polished look, dipping your rings in rubbing alcohol will dry out the water left from the soak and rinse.
  • If the at home cleaning seems insufficient, bring the pieces in for a deeper cleaning by one of our trained jewelry professionals.

If you notice any sizing issues, bring yout ring into one of our associates and describe the problem you are experiencing. We can always size up or down on your gold and platinum pieces. If you notice the engagement ring spinning around your finger between your wedding bands, soldering the rings together to create a single piece often corrects that problem and can create a slightly snugger fit as well.

If the ring fits over your knuckle but still seems too loose while you are wearing it, our shop can custom fit your ring with sizing globes or a horseshoe. The ring will still fit over your knuckle, but the fit around your finger will be a little tighter. One of our associates will be able to guide you in the best direction.

If you see any maintenance problems between your six month clean and inspections, bring the pieces in for our associates to inspect. We will warranty your ring for the lifetime of the piece as long as we can inspect it every six months, and you can bring your pieces in as often as you like for cleanings. If you notice a stone missing or the metal looking dull, we will be happy to care for your piece in our on-sight jewelry shop and get it back to you as soon as possible.

If you ever have any questions on how to care for your rings, feel free to give us a call. We are committed to helping you maintain the beauty and brilliance of the rings that showcase your love through a lifetime of wear.

Heather became a member of the Shane Co. family in March 2013, when she was hired as a Customer Service Associate for the Kennesaw store. In her role, Heather is responsible for making sure store guests are taken care of, which includes everything from answering customer questions to tracking shipments and making sure merchandise is well-stocked. Her favorite part about working for Shane Co. is working with a passionate and fun team. In her spare time, Heather enjoys reading.

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